Is your staff spending valuable time faxing or mailing the same forms and documents repeatedly to clients? You can reduce that non-billable time by putting these items on your website.

Annual W-2 forms or 1099s can be provided in universal PDF format that clients can quickly print and use. Documents with instructions can easily be made available online. Links to federal or state sites can be provided on your site as well. Anything you repeatedly fax, mail or email can probably be set up as an automated function of your site. Just point your clients to the appropriate section or page of your site and they can take it from there.

You'll find your clients appreciate having instant access to what they need. It will save them time and keep them from feeling silly when they call-again-to ask for the instructions for filling out that form.

I was recently interviewed for an article in WebCPA, "Effective CPA firm Web sites: Success can be a click away." Read the article.

Effective Websites has received many favorable reviews from the Journal of Accountancy, The CPA Journal and others. Take a look...

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Sincerely,